Политика возврата средств
Return and Exchange Policy
We make every effort to ensure that you are satisfied with your purchase from our store. However, due to the nature of our products, we do not accept returns. Please read the following terms of our return policy carefully.
1. Return of Products
All sales are final. We do not accept returns of products once they have been purchased. Please double-check your order before completing the purchase.
2. Product Exchange
Exchanges are also not possible. We highly recommend that you carefully review the sizes and product details before making a purchase.
3. Defective Products
If the product is defective or damaged during delivery, please contact our customer support within 5 business days of receiving your order. We will review your request and offer a solution, which may include a return or replacement. We do not accept products that have been used or damaged during use.
4. Incorrect Size
Please note that returns or exchanges for incorrect sizes are not possible. We strongly encourage you to refer to our size chart before making a purchase to ensure that you select the correct size.
5. Contact Information
If you have any questions regarding your order, please contact our customer support via email at [email@example.com] or through the contact form on our website.
Implementation Recommendations:
- Confirmation of Agreement: You might want to include a form where the customer acknowledges that they have read and agreed to the return policy, especially during the checkout process on your website.
- Size Chart: Ensure that a clear and detailed size chart is available on your site to help customers select the correct size, preventing errors during purchase.
- Defective Product Information: Make sure that the process for returns or exchanges in case of defects or damages is clearly outlined to avoid any misunderstandings.
This approach to the return policy helps protect your store from returns, while also considering customer rights in case of defective items.